QuickBooks payroll is a widely used service to maintain employee records and withhold taxes before sending salaries. However, issues like QuickBooks Error PS077 can sometimes stop the software from downloading the payroll updates. In case you also face the payroll issue on your QBDT, continue reading the blog to figure out why the error develops and the methods to terminate it.

Feel free to contact our QB support team at +1.833.802.0002 for troubleshooting directions to resolve the error.

Reasons

This error won’t let the payroll update complete on your QuickBooks and can sometimes trouble you while sending the employee salaries. The possible conditions that trigger the payroll error are discussed below-

1. Your payroll service has ended due to billing issues in the payment or missed renewal date of the payroll service subscription.
2. Your QuickBooks isn’t activated or registered after the installation of software updates recently.
3. QuickBooks has developed internal issues due to the partial installation of the accounting software on your computer.

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Solutions

You cannot update the payroll service or send the employee payroll until you kick this error out of your computer. The practical methods to fix the payroll error and download the latest tax table updates are described below-

Solution 1- Check the payroll service subscription status and the service key

A primary reason for the occurrence of payroll issues in QuickBooks is an expired payroll subscription. This can happen if you don’t renew the service on the assigned date or if billing issues occur when you make the payment. Due to this, Intuit servers will consider you an unauthorized user whenever you perform a payroll task or download the latest payroll updates. You must also ensure that the service key is correctly entered as an incorrect service key can also lead to payroll issues. The steps you need to follow are described in detail below-

1. Sign out of all the company files and reboot your QBDT.
2. Navigate to the Employees menu and click the My Payroll service.
3. Tap the Manage service key option and sign in to the Customer Account Management Portal.
4. Check that the service name is correct and that its Status is highlighted as Active.
5. Click the Edit option to check your service key and re-enter it correctly if it is incorrect.
6. Save the changes you make and reopen your QBDT.

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You must now activate your QB desktop, as this error code can also come up if the software isn’t registered. QuickBooks must be activated after every software update, as if you see Cancelled beside the license number, it might lead to multiple errors in the software. Use these steps-

1. Open your QuickBooks and go to the File menu.
2. Click the Utilities option and select the Stop hosting multi-user access option.
3. Go to the software’s Help menu and click the Activate QuickBooks Desktop option.
4. Fill in the required details to register the software and wait until you are notified that the software is activated.

Conclusion

We are now at the completion of this blog explaining why QuickBooks Error PS077 stops the payroll update on your PC. You can also find reliable methods to resolve the error, and we hope you use them on your PC to update the payroll service without problems.

Speak to our team of QB experts at +1.833.802.0002 if the error persists after using the solution.